Konnect Global — Unified communications strategy and platform

The challenge

In early 2015, Konnect was a growing unified-communications company with more opportunities than it could organise. It had a long list of potential projects but no clear way to prioritise them, little synergy between them, and no financial plan that directed money to the ones that mattered most. Its market position was strong on paper but was not being used to attract investors or partners.

Internally, outdated systems, little standardisation and technical limitations were holding back productivity and employee engagement — a difficult position for a company whose product was communication itself.

The work

We began with a full review of Konnect’s plans, resources, capabilities and market position, then worked across three tracks.

Project portfolio management

We introduced a structured portfolio process in which projects were ranked by strategic fit, expected return and market demand, and deliberately balanced between higher-risk, higher-reward bets and steadier projects.

Financial strategy and funding

We built a financial strategy that streamlined operations, removed unnecessary spending and reallocated resources to priority projects. We then identified and pursued funding routes — venture capital, strategic partners and government grants.

Market positioning

We sharpened how Konnect presented its differentiators and technology to investors and partners, raising its visibility with the counterparties it needed.

The platform

Alongside the strategy work, we designed and delivered Konnect’s communications stack:

A global communications platform that unified chat, email and voice so teams could work across time zones and departments without switching tools;
A collaboration platform for real-time document editing, brainstorming and project management, accessible securely from any location or device;
A video-conferencing platform optimised for varying bandwidths and devices, later extended to live broadcast.

The VoIP and mobile platform was built for both the United States and United Kingdom markets.

The outcome

Within twelve months, project execution was 35% faster and resource wastage had fallen by 40%. Operating costs were down 25%. The funding work secured $10 million in venture capital and partnership commitments, enough to finance the company’s most ambitious projects, and the repositioning led to three strategic partnerships that broadened Konnect’s market presence and service offering. Velocity remained involved over a five-year relationship.

Konnect Global LLC